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Frequently Asked Questions
How do I get started with PromoPilot?
Getting started is easy! Simply sign up for a free account, set up your brand kit with your logo and colors, and start browsing our template library. You can create your first media asset in minutes.
What's included in the free plan?
Our free plan includes 10 media generations per month, access to basic templates, brand kit management, and one user account. It's perfect for trying out PromoPilot!
Can I cancel my subscription anytime?
Yes! You can cancel your subscription at any time from your account settings. Your subscription will remain active until the end of your current billing period, and you'll continue to have access to all features until then.
How does the AI generation work?
Our AI uses advanced machine learning models to generate media based on your selected template, brand kit settings, and any custom inputs you provide. The generation typically takes 30-60 seconds per asset.
What file formats do you support?
We support common image formats (PNG, JPG, WebP) and video formats (MP4, WebM). You can download your generated media in your preferred format from the media library.
Is my data secure?
Absolutely! We use industry-standard encryption to protect your data, and we never share your information with third parties. You can read more in our Privacy Policy.
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